Access by KAI 6.9.11

PT. Kereta Api Indonesia – Freeware – Android
out of 220782 votes

Access by KAI: Your Gateway to Seamless Train Travel in Indonesia

David Fischer

03/28/2025

Access by KAI offers a user-friendly platform for booking train tickets and managing travel itineraries, making it easier than ever to explore Indonesia's extensive railway network.

The Access by KAI application is the official application from PT Kereta Api Indonesia (Persero), offering a variety of services related to train travel in Indonesia.

Ticket Reservations

Access by KAI provides a range of menus for ordering train tickets, including intercity, local, LRT Jabodebek, KCI, airport, and fast train tickets. All of these options can be accessed in one convenient application.

Connecting Trains

The Access by KAI application features a Connecting Train menu, which is useful for users who want to schedule connecting trains. The system will find and display desired combinations of connecting train schedules.

Manage Ticket Booking

Users of the Access by KAI application can easily manage their previously purchased train tickets. Passengers can add their tickets to the app, even if they were purchased through external channels. The app allows users to change the schedule, cancel the ticket, transfer the ticket, or print the e-boarding pass. With this feature, passengers no longer need to visit the station in person.

Loyalty Program

Railpoin is PT Kereta Api Indonesia's loyalty reward program designed as a token of gratitude towards loyal customers. Railpoints are earned with every train ticket purchase and can be exchanged for future train travel or at select merchants. Premium members enjoy additional benefits.

Entertainment & Lifestyle

The Access by KAI application offers various features to enhance entertainment and lifestyle activities, such as:

Trip Planner: Assists users in planning and organizing their trips, providing relevant information and saving time.
PPOB: An online payment system that enables faster and more efficient payment transactions for products such as mobile credit, data packages, and electricity tokens.
Railfood: An integrated food and beverage ordering service that allows customers to conveniently order their meals before or during train travel. The menu includes a selection of culinary delights and regional specialties.
EoB and Premium Entertainment: Additional entertainment features that offer movie streaming without using internet data via the train's WIFI network. Premium Entertainment is a paid feature that provides access to movies at any time and anywhere.

Intermoda Integration

Access by KAI offers seamless integration with other modes of transportation, including taxis and buses, allowing users to plan their entire journey conveniently, combining train travel with other transportation options.

Download the ACCESS by KAI application now to experience the convenience of train travel.

Website: https://kai.id
Customer Service: 021-121, email: [email protected]
Follow us on Twitter: @keretaapikita & @kai121
Find us on Facebook: https://www.facebook.com/keretaapikita
Follow us on Instagram: http://instagram.com/keretaapikita
Watch us on Youtube: http://youtube.com/keretaapikita

Overview

Access by KAI is a Freeware software in the category Education developed by PT. Kereta Api Indonesia.

The latest version of Access by KAI is 6.9.11, released on 01/12/2025. It was initially added to our database on 10/19/2023.

Access by KAI runs on the following operating systems: Android.

Users of Access by KAI gave it a rating of 2 out of 5 stars.

Pros

User-friendly interface for booking train tickets
Provides real-time updates on train schedules and availability
Allows for easy payment options through various methods
Offers discounts and promotions for users
Ability to select preferred seats on the train

Cons

Some users may experience slow loading times during peak hours
Limited coverage of train routes compared to other platforms
Occasional technical glitches resulting in booking errors

FAQ

What is Access by KAI?

Access by KAI is a digital platform provided by PT. Kereta Api Indonesia that allows users to book train tickets, check schedules, and access various services related to train travel.

How do I download the Access by KAI app?

You can download the Access by KAI app from the Google Play Store for Android devices or the App Store for iOS devices.

Can I book train tickets through Access by KAI?

Yes, you can easily book train tickets through the Access by KAI app.

What payment methods are accepted on Access by KAI?

Access by KAI accepts various payment methods including credit cards, digital wallets, and bank transfers.

Is it possible to cancel or change my booking via Access by KAI?

Yes, you can cancel or change your booking through the Access by KAI app, subject to the company's cancellation and change policy.

Does Access by KAI provide live train updates?

Yes, Access by KAI provides users with live updates on train schedules and statuses.

Are there any additional fees for using Access by KAI?

There may be service fees associated with bookings made through the Access by KAI app; these will be disclosed during the booking process.

How can I contact customer support for Access by KAI?

You can contact customer support through the app or visit the PT. Kereta Api Indonesia website for additional assistance.

Is my personal information secure on Access by KAI?

Yes, Access by KAI implements security measures to protect your personal information according to data protection regulations.

Can I access special offers and promotions on Access by KAI?

Yes, users of Access by KAI can access various special offers and promotions available for train travel.

David Fischer

I am a technology writer for UpdateStar, covering software, security, and privacy as well as research and innovation in information security. I worked as an editor for German computer magazines for more than a decade before joining the UpdateStar team. With over a decade of editorial experience in the tech industry, I bring a wealth of knowledge and expertise to my current role at UpdateStar. At UpdateStar, I focus on the critical areas of software, security, and privacy, ensuring our readers stay informed about the latest developments and best practices.

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